What is telehealth therapy?

Telehealth therapy is psychotherapy provided through secure video/audio sessions rather than in-person office visits. Sessions take place in real time, using a HIPAA-compliant platform designed for healthcare.

The therapeutic work itself is the same—just without the commute.

Is telehealth therapy effective?

Research shows that telehealth therapy is effective for many of the same concerns treated in person, including anxiety, depression, insomnia, and body-focused repetitive behaviors (BFRBs).

That said, therapy is not one-size-fits-all. Telehealth works well for many people, but it may not be appropriate for every situation or every person.

What do I need to participate in telehealth?

You’ll need:

• A reliable internet connection

• A computer, tablet, or smartphone with a camera and microphone

• A private, quiet space where you won’t be overheard or interrupted

Headphones are optional but often helpful for privacy and focus.

Where can I be located during sessions?

You must be physically located in a state where the therapist is licensed (GA, MO, FL, AL) at the time of your session. This is a legal requirement for telehealth psychotherapy.

If you are traveling or planning to relocate, please let me know in advance so we can determine whether services can continue.

Is telehealth secure and confidential?

Sessions are conducted using secure, HIPAA-compliant platforms. Reasonable steps are taken to protect your privacy and confidentiality.

However, all electronic communication carries some level of risk. More detailed information about privacy, confidentiality, and telehealth risks is provided in the informed consent documents you’ll review before starting therapy.

What about privacy on my end?

Your privacy also depends on your environment.

We recommend:

• Choosing a private location

• Using a personal (not shared) device

• Securing your internet connection

• Letting others in your space know you should not be interrupted

If privacy is limited at times, we can talk through options together.

What if there are technical problems?

Technology issues happen occasionally.

If a session is interrupted:

• We will attempt to reconnect

• If needed, we may switch to a backup option discussed in advance

• Session time and billing will be handled fairly and reasonably

You’re not expected to be “good at tech” to do therapy.

Can telehealth be used for emergencies?

No. Telehealth therapy is not appropriate for emergencies or crisis situations.

If you are at risk of harming yourself or others, or need immediate support:

• Call 911 (U.S.) or your local emergency number

• Contact the 988 Suicide & Crisis Lifeline

• Go to the nearest emergency room

Email, contact forms, and video sessions are not monitored for emergencies.

What types of concerns are not a good fit for telehealth?

Telehealth may not be appropriate if you are experiencing:

• Active psychosis

• Severe cognitive impairment

• Situations requiring a higher level of care

• Certain safety concerns that cannot be adequately managed remotely

If telehealth is not a good fit, referrals to appropriate resources will be discussed whenever possible.

Do I need to sign anything before starting?

Yes. Before beginning therapy, you’ll review and sign:

• An informed consent for psychotherapy

• A telehealth-specific consent

• Privacy and HIPAA-related documents

• Other documents such as an intake questionnaire and assessments.

These forms explain your rights, risks, benefits, and responsibilities in clear detail and help us get started. Once we schedule your first appointment, you’ll receive an invitation to the client portal where you will read and complete your paperwork.

What if telehealth stops working for me?

That’s okay. Needs change.

If telehealth no longer feels effective or appropriate, we can talk openly about options, including referrals or alternative care when available.

Therapy is a collaborative process, not a locked-in contract.

Still have questions? About anything? Fill out a contact form here.